There really isn't a "generic" training course as a company in the energy sector will have very different objectives to those in the emergency services for example.

Recent world events have shown the need to keep family members fully informed during a major incident and some companies have handled the media better than the relatives. In our opinion, this is not acceptable when we live in an age of 24 hour rolling news with round the clock social media updates. A distressed relative should not find out information via twitter and Facebook before being contacted by the company. 

We can ensure that your media and relative responders teams are fully trained and we can even provide you with 24 hour emergency response cover and trained media spokespeople to allow you to manage the situation.

We have many years of first hand experience training initial responders on both telephone response and face to face at reception centres.

Whatever your requirements, contact us today and we can produce a training programme for your company.

All of our courses have one thing in common and that's communication! 

No news doesn't always mean good news and we will show you how to keep everyone informed during a major incident.

Our Gold Coast office is ideally located for in house training throughout the region and Brisbane CBD. We are 40 minutes from Coolangatta Airport and an hour from Brisbane International giving us access to our Overseas clients in Europe, Africa and Asia Pacific.

Click on the links for more detailed information about the services we offer our clients world wide.



“Professional media and relative responders training can protect and even enhance the reputation of your company during a crisis”